FROM STEADY UPTIME TO NEW CAPABILITIES – AUDIT SERVICE KEEPS YOU ROLLING

We are dedicated to keeping you rolling. When you purchase a machine from Samesor, our commitment doesn’t stop at delivery. From spare parts to maintenance and Audit service, we support your production by ensuring your machine operates at peak performance for years to come.

Our Service Team, led by Jani Turunen, exemplifies expertise and dedication. With 18 years at Samesor—seven of those in the service department—and a background as a mechanic and installation specialist, Jani ensures we do everything possible to assist our customers. “Our goal is to go above and beyond to help our customers,” he says.

We’re committed to helping our customers extend the lifespan of their machines. Here’s how we support you:

• Long-Term Support: We’ve maintained machines from the 1980s, ensuring durability and reliability. Make sure your machine stays in top-notch shape by using the Samesor Audit service.
• Upgrades and Modernization: From replacing forming components to adapting machines for new products, we help you keep up with evolving needs.
• Product Development Services: Collaborate with us to innovate and enhance your production capabilities.

Our Audit service is designed to keep your production rolling smoothly year after year. The audit process in a nutshell:

• We inspect your machine, create a detailed report on its condition, and provide actionable recommendations.
• It’s a risk-free option—you decide which recommendations to act on.
• Gain peace of mind by identifying potential issues early, and avoiding costly production interruptions.

Some of our customers schedule audits annually, and we also offer maintenance agreements to ensure nothing is overlooked. These agreements safeguard the condition of your machine. It gets checked every year to optimize its lifespan and prevent expensive downtime. A maintenance agreement ensures peace of mind and you don’t have to worry about forgetting to order the next maintenance.

Our iAudit reporting tool provides a comprehensive electronic report complete with images. This report becomes a valuable record of your machine’s condition, helping our skilled technicians predict future maintenance and investment needs. Proactive planning has never been easier.

• Get a clear report with images of your machine’s condition.
• Identify upcoming maintenance and investment needs.
• Ensure proactive maintenance and production planning with expert insights.

Wherever you are, we’ve got you covered. Our experienced technicians provide reliable service worldwide. We’re often asked to evaluate machines from other manufacturers—and we’re happy to help with that too!

• High-quality support no matter your location.
• Expertise in evaluating machines from all manufacturers.
• We are dedicated to ensuring your production stays on track.

Plan ahead and keep your machines rolling with ease using the Audit service. When you choose Samesor, you’re not just buying a machine—you’re gaining a long-term partner dedicated to your success.